When will my item be shipped?
All orders placed before 3 p.m. Monday through Friday are shipped the same day.
All orders after Friday 3:00 PM are shipped on Monday. Tracking information is available within 2 hours of your item being shipped. We ship with next day delivery, however we cannot 100% guarantee that your package will be delivered the next day. There may be unforeseen circumstances that will cause your package to be delivered later.
What are the shipping costs?
We send all our products above € 50 for free within the Benelux. You can also return products above € 50 for free.
With which party do you ship?
We send all our products with UPS. You will receive an email with the track & trace number and the expected delivery time. If desired, the delivery can be adjusted on the UPS website. You can easily change the delivery address and delivery day.
Can I change or cancel my order?
Yes, if your order has not yet been shipped, we can change or cancel it for you. If your order has already been shipped, do not worry. Orders within the Benelux can be returned free of charge.